The Lancaster Hotel

I love everything about the Lancaster! It is a wonderful boutique hotel with old world charm. I love the staff and our suite was lovely. The room service breakfast was fabulous and the restaurant did not disappoint. I love the coffee machine and snacks in the rooms. The staff are all dedicated and I love the doorman and turn down service. I love the art work in the rooms and throughout the hotel. It was our second stay and we hope to stay there again soon! Definitely recommend. It provides value for money, has been quiet for us and great views from the upper floors. Wonderful and convenient location.

The staff was incredibly friendly-- from the valet to the front desk to the maintenance crew. Everyone was so kind. We had a smooth check-in process. There was one inconsistency that the gentleman checking in the family next to me pointed out the complimentary beverages they could help themselves to (prosseco and water), but the woman checking me in never offered them to us. We were booked into a Deluxe King and it was huge! So clean and comfortable. There are complimentary snacks and beverages that are re-stocked each day. I have never experienced that before and was a huge bonus. There was a maintenance issue in our room-- bathtub drain missing a screw and was dangling. Maintenance was upstairs within minutes and got it fixed. Valet guys were awesome! Free breakfast is such a wonderful perk-- especially with how over priced hotel breakfast can be. There's not an expansive on-site gym, but they have a nearby partnership. Such a comfortable stay. Easy access to the freeway or can avoid traffic by cutting through downtown.

The Lancaster Hotel radiates a chique atmosphere. It is loaded with beautiful local artworks. The decoration is very stylish. Staff goes the extra mile. Complimentary breakfast is basic but delicious. Bulgari room amenities give an extra touch. Minibar was filled with free (non-alcoholic) drinks. Redundant Nespresso coffee and free snacks complemented our wonderful stay.

Outstanding! This is a gem hidden inside Houston - the level of quality and attention to detail is just extraordinary! From the check-in, to the room, to the breakfast - everything was amazing. Perfect location to catch a show in Theatre District! Welcoming staff, who are actually happy to see you! Crisp white linens and towels, comfy bed. Great coffee, selection of teas at breakfast! We were blown away! Lancaster is a wonderful place!

The location (theatre district) was excellent. Surprisingly quiet for being downtown! The service was exceptional, from the delightfully kind valet attendants to the attentive and knowledgeable bartenders, David and Bob. David even recommended some great local spots, which were amazing and just what we wanted to experience for our trip.